80%
Less admin time
100%
Digital tracking
50%
Fewer customer calls
2x
Faster invoicing
Overview
WFixIt Mobile is a phone and device repair shop that was struggling with manual processes. They tracked everything in Excel spreadsheets, leading to lost data, missed follow-ups, and frustrated customers.
The Challenge
WFixIt was drowning in administrative work. Their team spent hours each day manually updating spreadsheets, sending invoices by hand, and trying to keep track of repair statuses. Customers had no way to check on their repairs, leading to constant phone calls and interruptions.
The Solution
We built a comprehensive CRM system tailored specifically for their repair business. The system includes repair tracking from intake to completion, automated invoicing, a customer portal for status updates, and a 3-tier login system for the owner, employees, and customers.
What We Delivered
A comprehensive solution tailored to WFixIt Mobile's specific needs.
"AutomateVia completely transformed how we run our business. What used to take us hours now takes minutes. Our customers love being able to check their repair status online."
Owner
WFixIt Mobile
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